Hours and contact information for the Scout device support team.
Hours
- Monday-Friday 8am-8pm EST
- Saturday-Sunday 8am-5pm EST
Support Options
- Submit an Online Support Request (Recommended)
- Email: support@woundvision.com
- Phone: +1(888) 851-0098 (Weekdays – Live agent, Weekends – Call back)
To expedite any support case, use our support guide prior to creating a ticket.
Additional Resources
Support Response Times
The table below represents what our goals are for handling all support cases.