Skip to main content
WoundVision Help Center home page
Submit a request
Sign in
  • The Team
  • Our Services
  • Join Us
  • Blog
  • Submit a request
  1. WoundVision
  2. Troubleshooting
  3. Connection, Detection & Power Issues

Connection, Detection & Power Issues

Camera Not Detected in Scout, Camera will not turn on, Camera Detected but Serial Number is Missing, USB Device Not Recognized / Code 43 When Connecting Scout, Camera Connects and Disconnects Repeatedly, Using USB Hubs and Extension Cables with Scout

  • Intermittent Connection Issue
  • Receive 'Not connected' error
  • Scout device suddenly disconnects during use
  • Scout Device Will Not Power On

©